Flex Teller –MFCU's online banking

1. How do I use Flex Teller (Online Banking)?
Log in by using your account number and PIN. Then follow the prompts to your desired location.

Click Here for Online Banking

2. What is a PIN?
A PIN is your personal identification number. It is used to insure the safety of your account.

3. What PIN do I use to log onto Flex Teller?
To get your PIN you will need to call the credit union. We will issue you a temporary PIN that we encourage you to change once you are logged onto Flex Teller.

4. Can I change my PIN?
Yes, once you are logged onto Flex Teller there is an option to change your PIN.

5. Is there a fee to use Flex Teller?
No. Flex Teller is offered to our members free of charge.

6. Is there a limit to the number of transfers made on Flex Teller?
No. You have unlimited transfers on Flex Teller.

7. Is banking on Flex Teller secure?
Yes. VeriSign secures Flex Teller. You can click on their icon to learn more.

8. Can I do transactions from my account to another account over the web?
Yes, if you sign up for cross-member transactions at the credit union you can make transfers to those accounts.

Mobile Banking FAQ's

1. Does MariSol have an app for smartphones?
Yes. The app is available on both the Apple Store (for iOS (Apple) devices) and the Google Play Store (for Android devices).

2. How do I download the MariSol FCU app on my iOS (Apple) device?
You can download the MariSol FCU app on your IOS (Apple) device by performing the following; Open the app store application on your smartphone, search for "MariSol FCU or type MariSol Federal Credit Union", click "Get", click "Install", the app download process will begin. Note: You will be prompted to agree to the terms and conditions before you download the MariSol FCU app. View terms and conditions

Mobile Banking User Guide

3. How do I download the MariSol FCU app on my Android device?
You can download the MariSol FCU app on your Android device by performing the following; Open the Play Store icon on your smartphone, click on the "search" icon, search for "MariSol FCU or type MariSol Federal Credit Union", click install, the app download process will begin. Note: You will be prompted to agree to the terms and conditions before you download the MariSol FCU app. View terms and conditions

Mobile Banking User Guide

4. Is the MariSol FCU app free?
Yes, the MariSol FCU app is free on both the Apple Store (for iOS/Apple devices) and the Google Play Store (for Android devices).

5. How do I log into my account once I have downloaded the app on my smartphone?
Log into your account by performing the following steps; Open the MariSol FCU app on your smartphone device, enter your user name and password and click sign in.

6. Which accounts can I access with mobile banking?
You can access the following accounts with mobile banking; Savings, Checking, Loans.

7. What kinds of transactions can I make using the MariSol FCU app?
You can view account history, transfers, check withdrawals to yourself and use the remote deposit capture feature.

View Remote Deposit Capture FAQ's

8. What if I cannot log into my account through the app?
If you are having trouble logging into your account, please call Member Services at (602)252-6831.

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